Telecommunications companies in Nigeria may face increased scrutiny following a Senate investigation into complaints that subscribers lose airtime on failed calls and interrupted network connections. The Senate has given its Committee on Communications four weeks to investigate the complaints, determine the financial losses suffered by subscribers and recommend possible legislative measures to address the problem. Stay updated: Set GistReel as a favorite source on Google to catch our stories first. Senate President Godswill Akpabio issued the directive during Wednesday’s plenary, asking the committee to engage the Minister responsible for telecommunications, the Nigerian Communications Commission (NCC) and other relevant stakeholders. Senators raise concerns over subscribers’ losses The investigation followed a motion sponsored by Senate Chief Whip, Muhammed Monguno (APC, Borno North), and seconded by Senator Ned Nwoko (APC, Delta North). Presenting the motion on Monguno’s behalf, Senator Lola Ashiru (APC, Kwara South) said millions of Nigerians depended on telecommunications services for their daily activities, including business transactions and communication with public institutions. France Reveals the Age Requirement for Foreigners Seeking Citizenship Slovenia Explains the Process for Foreigners Seeking Citizenship Through Extraordinary Naturalisation Canada announces permanent residency for 100,000 foreign workers, thousands of migrants BREAKING: Tinubu rewards Flamingos players with ₦100m each following historic World Cup victory He expressed concern that subscribers frequently experienced failed calls, dropped connections and interrupted conversations, even as airtime was deducted from their accounts. According to Ashiru, the situation forces customers to make repeated calls to complete conversations, exposing them to additional expenses caused by network failures outside their control. He noted that the financial impact was particularly concerning for traders, students and small business operators, adding that the cumulative losses across millions of subscribers could be substantial. Supporting the motion, Nwoko described it as necessary and timely, arguing that telecommunications challenges affected virtually every Nigerian. He maintained that subscribers should not be made to pay for communication services they did not effectively receive. The senator called for urgent intervention by regulatory authorities to address the complaints and ensure that telecommunications consumers receive value for their money. The Senate subsequently directed its Committee on Communications to invite the NCC and telecommunications operators to explain the persistent complaints and examine possible measures to protect subscribers. 9Mobile Airtel deductions Glo investigation MTN NCC Senate Telecommunications companies